Today's client writes wherever suits them: an email on Monday, a WhatsApp on Wednesday evening, a text to confirm the viewing. Every channel is one more pile to watch, and it is in those back-and-forths that confirmations, promised documents and follow-ups get lost.
An AIOS centralises those conversations and moves them forward: it answers routine requests in your style, sends follow-ups at the right moment on the right channel, and only calls on you when your judgement is needed.
The problem
- Three channels to watch at all times, and conversations that fall between them
- Routine requests (schedules, documents, confirmations) eat the day message by message
- The promised "I'll get back to you" follow-ups go out late or never
- Replying at night and on weekends, or letting leads go cold: the permanent trade-off
How the AIOS handles it
Every conversation, one thread
Email, text, WhatsApp: the AIOS follows each conversation whatever the channel, and attaches it to the right file (property, prospect, owner, tenant).
Routine requests handled immediately
Appointment confirmation, sending a document, a question about a property: it replies within minutes, in your tone, 7 days a week, on the channel the client wrote on.
Follow-ups at the right moment, on the right channel
The file waiting on a document, the silent buyer, the owner to keep informed: every follow-up goes out on the agreed date, by text if that is what the client answers best.
You, only where it counts
Negotiation, complaint, unusual situation: the AIOS escalates with a summary and a suggested reply. You decide in thirty seconds instead of unrolling the whole history.
A concrete example
I'm out on viewings all afternoon, can you hold the fort?
Understood. Since 2pm: 6 messages handled. Mrs Klein (WhatsApp): Saturday viewing confirmed + directions sent. Mr Aubry (email): energy report forwarded. Two enquiries about the 1-bed on Carnot street: replies sent with viewing slots offered. Text follow-up sent for the Girard file (tax notice). Waiting on you: Mr Silva is asking for a 10,000 euro reduction on his offer, summary and suggested reply in your drafts.
Other use cases: Answering portal leads · Following up buyers and viewings · Writing and adapting listings · Completing tenant files · Automating market watch · Land registry monitoring · Running your social media · Instant new-listing alerts
Main page: Real estate