The job does not end with the viewing. The owner expects a report, the buyer who seemed interested must be nudged at the right moment, the offer awaiting an answer deserves precise tracking. These follow-ups build an agency's reputation, and they are the first thing to slip when the week overflows.
An AIOS holds that thread for you. It knows which viewings took place, what feedback you noted, which offers are pending, and it sends the right messages to the right people, on your behalf and in your tone.
The problem
- Owner reports go out late, or not at all, and mandates weaken
- The "I'll confirm tomorrow" buyer is never chased at the right moment
- Pending offers are tracked from memory, with the risk of missing a deadline
- Sellers on quiet mandates stop hearing from you, and start doubting
How the AIOS handles it
An owner report after every viewing
You dictate two sentences of feedback as you leave the viewing (or the AIOS uses your notes). It writes a clean report and sends it to the owner, systematically, the same day.
Buyer follow-ups at the right pace
The one who was going to get back to you, the one waiting on a document, the one hesitating between two properties: each is followed up at the agreed moment, with a message that fits their situation.
Tracking of pending offers
The AIOS keeps the list of offers, their deadlines and conditions, alerts you as each date approaches and drafts the follow-up messages to both sides.
A weekly update on quiet mandates
Every week, sellers with no activity receive an honest update (viewings, contacts, market feedback), and you receive the list of mandates that deserve a deeper action.
A concrete example
Viewing at the Meaux house is done. Couple interested but worried about the roof works. Can you take it from here?
Done. Report sent to Mrs Ferreira (owner): positive viewing, genuine interest, reservation about the roof, I suggest providing the repair quote to reassure them. Follow-up scheduled for the couple on Thursday, with the quote attached if it arrives by then. Reminder: their mortgage approval expires at the end of September, I noted it in their file.
Other use cases: Answering portal leads · Writing and adapting listings · Completing tenant files · Automating market watch
Main page: Real estate